Service) Transit
: Information services to enhance the consumers’ travel experience with
SBS Transit (bus arrival time estimation)
The Transport & Travel e-Town
: one-stop integrated website providing government information and services
: local transportation and overseas travel for the general public
(from obtaining information to actually making reservations on your flight)
Professional Experience, continued(경력2)
CUSTOMER SERVICE / MARKETING / PROBLEM SOLVING
♦ Overseas front-office operations and provide impeccable customer service:
- Built a clientele supported by 60% referral business.
♦ Develop and implement strategic marketing plan for business:
- Launched a thriving private practice, building revenue from $0 to over &72K in first three
services. For the personal care products business or “Mass Cosmetics & Sulloc Division,” the Company is intent on strengthening domestic market competency by expansion into high-functional products in major personal care categories.Chung K. Kim, Jeongsoo Han, Mina Jun, Miyea Kim, Joshua Y. Kim
experience through the many wonderful accommodations. Walkerhill has the finest casino in all of Seoul. In 2000 the Duty-free store opened with top name brands. on March 2001, they opened transit hotel named Air Garden Hotel (Room size 90 rooms) in Incheon international airport to diversify the business and the surrounding area including Walkerhill Casino shows and differentiated business based o
overseas travelers to have comfortable rest, relaxation, and refreshment with excellent services in superb facilities at reasonable prices.
Creation of BENIKEA
The government has launched a slew of measures to jolt tourism, which it hopes will eventually contribute to the country’s economy as much as cheap cars and semiconductors.
However, now, with the number of foreign visitors actually
service
Opening operation center for fast delivery
Search engine – A9.com
One-click service
Success factors of Amazon
Convenience
Low cost
Wide Selection
Grow "Groupie" of Amazon.com
Revenue-sharing program
Diversification of business
Logistics
Total Quality Management
Improve the quality of products and processes
Meet customer expectations, improve customer experienc
service and a strongroom.
Third, we have skin care shop and nail shop. So, women can enjoy a spa and other beauty care. Our jjimjilbang is a one stop shop for all your needs.
• Outsourcing – F&B Sector [Food Court Area ‘C’]
Basically, we’re going to outsource our food stores. We thought our business covers wide range. So, outsourcing will be one of efficient method to
service can be.
• Product-in-Place: PPL
Dramas and movies filming in common with the cooperation has been a lot of places to get a reputation. Winter Sonata starring Bae Yong Joon in the millions of Japanese tourists, attracted by the island. Being aired in recent dramas, such as coffee shops or department stores to improve the brand image and take advantage of aggressive advertising is i
4 Customer Analysis
4-1 Customer Expectations
Young age Mid-life Late-life
Interest Adventure, Challenge Adventure, Relaxation Leisure, Health
Company Peers, Friends, Lovers,
Circle members Friend, Lover, Circle member, Family, Lover
Leisure Travelling, Experiencing
Leisure Travelling, Leisure, Fishing, Experiencing Travelling, Climbing
Leisure Time Weekends, Holidays
Vacation season W
overseas market as FDI, it would have born more cost such as rent and operating cost. By franchising, extra cost could be avoidable.
2. Disadvantage of franchising
One remarkable problem which franchisor could face is that it can lose control of operation. As franchisor doesn’t have authority on operating, it might be difficult to keep high quality of service and exerts a bad influence on